Experience & Credentials
🏢 Google Fiber
Reduced customer response time from 26 hours to 10 minutes through process optimization and automation.
🎬 Disney+ Launch
Managed 400+ person team for Disney+ launch in North America and Southeast Asia. Scaled operations across multiple markets.
🤖 AI Voice Platform
Built enterprise AI voice platform from scratch in 2 months. 150+ successful test calls, sub-500ms response times, production-ready infrastructure.
📊 Track Record
25+ years in digital transformation, spanning the pre-internet era to cutting-edge AI. Helped 1000+ professionals navigate technological change. 98% client satisfaction rate.
🌉 The Xennial Bridge
Born between Gen X and Millennials, uniquely positioned to translate between analog business wisdom and digital innovation. Remembers life before email; builds AI voice platforms today.
Recent Articles by Kurt Overmier
Voice AI for Home Services: Stop Missing Calls, Start Booking Jobs
Your van is at a job site. Your phone is ringing. That's $500 driving away. Here's how home service businesses are using voice AI to capture every call without hiring more staff.
Your Brand is Having Conversations Without You. Here's How to Crash the Party.
While you were focused on your website, your brand went rogue online. Here's how to find where it's hiding and what it's actually saying.
ChatGPT Won't Save Your Brand (And Might Actually Destroy It)
Everyone's rushing to add AI to their business. Most are doing it wrong. Here's how to implement AI without shooting yourself in the foot.
Your Ad Just Appeared Next to What? The Hidden Dangers of Automated Ad Placement
How AI-powered ad placement is destroying brand reputations. Protect your business from automated advertising disasters.
I Built an AI Voice Platform in 2 Months. Here's Why I Haven't Sold It Yet
The brutal truth about building enterprise AI: The tech is the easy part. The real value is in the implementation, and that's why we're not rushing to sign anyone with a credit card
Why Andor Is the Political Wake-Up Call We Desperately Need
Star Wars finally grows up and shows us what fighting fascism actually looks like - spoiler: it's not about chosen heroes